The Pak ID App (also known as Pak Identity) is the official mobile application launched by the National Database and Registration Authority (NADRA) of Pakistan. Now Pakistanis can access identity services from their mobile phones, anytime and anywhere.
The app is essentially a secure, end-to-end digital solution that brings NADRA’s core services to the user’s fingertips, ensuring efficiency, transparency, and security in identity management.
Features and Services of the Pak ID App
The Pak ID app is filled with a wide range of features designed to make the entire process of applying for, managing, and tracking identity documents easier and more efficient, while also serving as a highly secure and reliable digital identity hub for all Pakistani citizens.
1. Identity Document Applications and Management
The app provides an all-in-one platform for applying for, renewing, and modifying Pakistan’s primary identity documents:
- Modification of CNIC/Smart ID: Allows users to update personal details such as address, marital status, photograph, or signature.
- Renewal of CNIC/Smart ID: Enables the renewal of expired National Identity Cards.
- Reprint/Lost CNIC/Smart ID: Allows applying for a replacement card in case of loss or damage.
- National Identity Card for Overseas Pakistanis (NICOP): Users can apply for new, renewal, modification, or replacement of NICOP from anywhere in the world.
- Pakistan Origin Card (POC): Application services for new issuance, renewal, or modification of the POC.
- Family Registration Certificate (FRC): Application for obtaining the certificate that shows the composition of a family based on NADRA records.
- Child Registration Certificate (CRC): Application for the issuance of a CRC (also known as B-Form) for children.
- Cancellation Certificate: Request for cancellation of an ID card due to the death of a blood relative.
NADRA Miscellaneous Services (نادرا کی متفرق خدمات)
- Appointment Booking (پہلے وقت): Allows users to schedule appointments for necessary physical visits to NADRA centers.
- Application Priority (درخواست کی ترجیح): Provides the option to select the desired processing speed (priority) for an application.
- Document Upload (دستاویز آپ لوڈ کریں): Enables the function to securely upload supporting documentation required for various applications.
Biometric Attestation and Verification (بایومیٹرک تصدیق)
- Attestation (تصدیق): Services for biometric verification, often required to confirm identity using the fingerprints of a close blood relative (Father, Mother, Brother, Sister, Son, Daughter).
- Succession Certificate (سکسیشن): Services related to the application and processing of Succession Certificates.
- Passport: Services related to the attestation and verification components required for the passport application process.
Vaccine Certificates (ویکسین سرٹیفیکیٹ)
The app provides access to digitized (dematerialized) records of key vaccination certificates:
- Polio Vaccine (پولیو ویکسین)
- Yellow Fever Vaccine (زرد بخار کی ویکسین)
- COVID-19 Vaccine (کووڈ-١٩ ویکسین)
Government Services (سرکاری خدمات)
- Arms License (اسلحہ لائسنس): Direct application facility for obtaining an Arms License.
- Vehicle Transfer (گاڑی کی منتقلی): Services related to the official transfer of vehicle ownership, specifically for Islamabad Registered Vehicles.
Advanced Biometric and Data Acquisition
The app utilizes advanced mobile technology to capture necessary biometric data securely:
- Real-Time Photo Capture: Captures an ICAO-compliant photograph directly through the mobile camera, ensuring it meets official standards.
- Mobile Fingerprint Acquisition: Allows users to capture their fingerprints through the mobile camera, significantly simplifying the verification step.
- Digital Signature Capture: Users can sign directly on the mobile touchscreen.
- Document Upload: Supporting documents can be uploaded either by taking a live photo through the mobile camera or by selecting existing files.
- Biometric Verification: The app facilitates secure user login and application verification using fingerprints or facial biometrics.
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3. The Digital ID & Pak ID Vault
Beyond physical cards, the app serves as the hub for the user’s digital identity:
- Digital ID: NADRA issues verifiable digital credentials (Digital ID) securely stored within the app.
- Pak ID Vault: This is a secure digital storage space where citizens can save, manage, and view important documents and certificates, such as CNICs, academic degrees, and licenses.
- Secure Sharing: Documents from the Vault can be securely shared with third parties (like banks or educational institutes) via verifiable credentials or QR codes, with the citizen having full consent control over data sharing.
4. Single Sign-On (SSO) and Service Integration
The Pak ID platform establishes a foundation for e-governance:
- Single Sign-On (SSO): Users can access multiple government and private sector digital services (e.g., passport applications, health systems, banking) using a single, verified Pak ID login, eliminating the need for multiple usernames and passwords.
- Consent Management: A central feature of the system, users receive notifications when their data is requested and must provide explicit consent before any information is shared.
5. Convenience and Accessibility Features
- Attester Verification: Facilitates attester verification through an OTP (One-Time Password), removing the physical requirement for signatures in many cases.
- Online Payments: Applications can be paid for securely within the app using credit/debit cards, Easypaisa, JazzCash, or internet banking.
- Application Tracking: Users get a dedicated inbox to track the real-time status of all their submitted applications.
- Appointment Booking: Allows users to book appointments at NADRA centers for services that still require physical presence.
- Multilingual Support: The app features complete Urdu translations, making it accessible to a wider audience.
Impact and Importance ok Pak ID App
The Pak ID app represents a critical milestone in Pakistan’s digital transformation journey:
- Empowerment of Citizens: It particularly benefits overseas Pakistanis, women, students, and citizens in remote areas who previously faced significant mobility challenges and time commitment issues when visiting NADRA centers.
- Increased Efficiency: By digitizing the application and verification process, the app reduces processing time, decreases manual errors, and handles a high volume of daily applications.
- Enhanced Security: The platform complies with international security and identity verification standards (like OAuth 2.0, OpenID Connect, and NIST 800-63), ensuring all transactions and data storage are highly secure and encrypted.
The Pak ID app is not just a tool for managing identity cards; it is the foundation of the country’s Digital ID ecosystem, enabling secure, consent-based, and convenient access to a growing number of public and private sector services.
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